Privacy Policy

    Last Updated: June 21, 2026

    Trova Technologies Private Limited ("Trova", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

    This Privacy Policy explains how we collect, use, process, and protect information when you visit our website, use the Med.Live platform, or interact with our services.

    By using our services, you agree to the collection and use of information in accordance with this policy.

    Information We Collect

    We may collect information in the following ways.

    Information You Provide

    You may provide personal information when you:

    • Contact us
    • Request a demo
    • Communicate with our team
    • Use our services

    This information may include:

    • Name
    • Email address
    • Phone number
    • Organization details

    Automatically Collected Information

    When you visit our website or interact with our platform, certain technical information may be collected automatically.

    This may include:

    • IP address
    • Browser type
    • Device information
    • Usage data
    • Pages visited

    This information helps us maintain the performance, security, and usability of our services.

    How We Use Information

    We use collected information to:

    • Provide and maintain our services
    • Respond to inquiries or demo requests
    • Improve the functionality of our platform
    • Understand how users interact with our services
    • Maintain system security and reliability

    We do not sell personal information to third parties.

    Cookies and Tracking Technologies

    Our website may use cookies and similar technologies to improve user experience and analyze website usage.

    Cookies may be used to:

    • Remember user preferences
    • Analyze traffic patterns
    • Improve website functionality

    Users may disable cookies through their browser settings if preferred.

    Data Security

    Trova Technologies implements appropriate technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.

    We continuously review our security practices to ensure that data is handled responsibly and securely.

    However, no system can guarantee absolute security, and users should always use secure networks when accessing online services.

    Data Retention

    We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

    When data is no longer required, it is securely deleted or anonymized.

    Third-Party Services

    Our services may integrate with third-party systems or platforms such as:

    • Healthcare systems
    • Communication services
    • Analytics tools

    These third-party services operate under their own privacy policies, and users should review those policies when interacting with such services.

    Children's Privacy

    Our services are not intended for individuals under the age of 18.

    We do not knowingly collect personal information from children.

    If we become aware that such data has been collected, we will take appropriate steps to remove it.

    Your Privacy Rights

    Depending on applicable laws, users may have the right to:

    • Request access to personal information
    • Request correction of inaccurate information
    • Request deletion of personal information
    • Request restriction of certain data processing

    Requests related to personal information can be made through the contact details provided below.

    Updates to This Policy

    We may update this Privacy Policy from time to time.

    When updates occur, the revised version will be posted on this page with the updated effective date.

    We encourage users to review this policy periodically.

    Contact Information

    If you have any questions regarding this Privacy Policy, please contact us at:

    Trova Technologies Private Limited

    WeWork Salarpuria Magnifica

    78 Old Madras Road

    Mahadevapura

    Bengaluru, Karnataka – 560016

    India